77z's Privacy Policy — Your data is safe with us

77z is a trusted online gaming platform used by millions of players across Bangladesh. When you use our platform, you share certain information with us. This Privacy Policy explains what data 77z collects, how it is used, and how it is kept secure.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in plain, easy-to-understand language — no important information buried in complex legal text.

By using 77z's website, app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering for the first time.

77z collects two types of data — information you provide directly and information collected automatically.

Information you provide:

• Full Name & Date of Birth
• Email address and mobile number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (account number, etc.)
• Messages or complaints sent to Customer Support

Automatically collected data:

• IP address and device type
• Browser and operating system information
• Gaming activity and transaction history on the platform
• Login time, session duration, and features used
• Information collected through cookies and tracking technologies

77z may collect your information in several ways. Each method is explained in detail below:

77z uses your data only for specific, legitimate purposes. No information is ever used beyond its intended scope.

• Service Delivery: Account management, game access, and payment processing.
• Identity Verification: Verifying age, identity, and location.
• Security: Preventing fraud, money laundering, and suspicious activity.
• Personalization: Showing game recommendations and offers tailored to your preferences.
• Contact: Sending important updates, promotions, and support messages.
• Legal Obligations: Meeting regulatory requirements and fulfilling reporting obligations.
• Service Improvement: Analyzing user behavior to improve the platform.
• Responsible Gaming: Detecting unusual gaming patterns and providing appropriate support.

77z never sells your personal information. However, your data may be shared with certain third parties in the following limited circumstances:

• Payment Processor: Necessary information is shared with payment gateway providers to process transactions.
• Identity Verification Service: During the KYC process, identity information is verified through a licensed verification partner.
• Legal Authorities: We are required to share data in response to a court order or a valid request from a regulatory authority.
• Game Software Provider: Minimal data necessary to run games may be shared.
• Anti-Fraud System: Limited information is shared with fraud detection services.

77z follows the highest industry standards to protect your data. Our security framework operates on multiple layers:

• 256-bit SSL/TLS Encryption: All data transmissions on the website and app are encrypted.
• Firewall & Intrusion Detection: Advanced systems are in place to prevent unauthorized access to servers.
• Two-Factor Authentication (2FA): An additional verification layer is applied to protect your account.
• Regular Security Audits: Regular penetration testing and security reviews conducted by independent third-party experts.
• Data Minimization: Only the information strictly necessary is collected and retained.
• Staff Training: All 77z staff are trained in data protection and bound by confidentiality agreements.

Cookies are small text files stored in your browser. 77z uses the following types of cookies:

You can delete or disable cookies through your browser settings at any time. However, disabling certain essential cookies may affect the functionality of some platform features.

77z does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements:

• Active account data: Retained for as long as your account remains active.
• Transaction records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 7 years after account closure (as required by law).
• Customer Support Records: 2 years after issue resolution.
• Analytics Data: Stored anonymously, with all personally identifiable information removed.

As a 77z platform user, you have the following rights over your own data:

77z is strictly for users aged 18 and above. Registration and participation by minors on our platform is prohibited.

• Age is verified at registration, and proof of age is collected as part of the KYC process.
• If a user is suspected to be a minor, their account will be suspended immediately.
• We never knowingly collect data from minors. If such data is identified, it is deleted immediately.
• If you believe a child or minor is using our platform, please let us know.

77z may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed directly upon logging in to the platform.
• The "Last Updated" date at the top of this page will reflect the change.

Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms. We recommend reviewing the Privacy Policy after any updates.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us: